Applying Predictive Analytics to Optimize Government Operations and Improve Public Service Delivery in the United States
Md Shahdat Hossain; Md Whahidur Rahman; Md Shahadat Hossain; Mohammad Ali
American Journal of Public Diplomacy and International Studies (2993-2157)
ISSN: 2993-2157
Vol: 1, No: 8
2023-10-09
Abstract
The United States governmental agencies are turning to the use of data-driven strategies to improve operational efficiency and increase the delivery of public services. This study deploys predictive analytics to the NYC 311 Customer Service Reques...
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